Who we are
WEBPROGRESS is the brand under which IVANOV GROUP 2020 LTD helps businesses build and grow their online presence. We are based in Burgas, Bulgaria, but our clients come from across the country, because most of the work happens online and through clear communication.
We started with a simple idea: small and medium businesses deserve the same level of digital work as large companies, but delivered in a way that is easy to understand and free of needless complexity. So we brought development, marketing and automation together in one place, so you do not have to chase five different vendors for one result.
We are not a website factory. Every project starts with a conversation about your goals and ends with something that actually works for the business, not just looks good on screen.
What we do
We cover the whole path of a digital project, from the first idea to real results. Here are the main areas where we help.
We build fast, modern websites and online stores that turn visitors into customers. We keep them on reliable hosting with backups and monitoring. We make them visible in Google and in AI search through SEO and GEO optimization. We drive traffic with advertising on Google, Facebook and TikTok. And finally we connect everything with automation that saves hours of manual work.
This combination is also our main advantage. When the website, the ads and the automations are built by one team, they work together instead of fighting each other.
How we work
Our approach is the same for a small site and a large project, only the scale changes.
1. Understanding
First we listen. What the business is, who the customers are, what has been tried and what did not work. This stage often saves the most money, because it points the effort where it matters.
2. A clear quote
We prepare a proposal with a concrete scope, timeline and price in euro. No hidden costs and no surprises at the end. If something falls outside the agreement, we discuss it in advance.
3. Delivery
We build the project with modern technology and keep you in the loop. We show interim results so there are no surprises at final delivery.
4. Growth and support
Going live is not the end. We monitor, report and optimise so the result grows over time.
Why choose us
Many people build sites and run ads. The difference is in the way of working and the attitude to the result.
| Working with WEBPROGRESS | A typical contractor |
|---|---|
| One team for site, hosting, ads and automation | Separate vendors that do not coordinate |
| Clear quote in euro and a reply within 24 hours | Slow and vague quotes |
| Focus on measurable results | Focus only on looks |
| Transparent reports and real communication | Silence after payment |
| Long-term support | Left alone after launch |
We do not promise miracles and we do not work with fake numbers. We promise a clear process, understandable communication and work that is aimed at your goals.
Our values
Transparency. We say things as they are, including when something is not worth your money. A honest piece of advice beats a sold, unnecessary service.
Simplicity. Technology can be complex, but the way we present it should not be. We explain in plain language.
Responsibility. Your project is our commitment too. If something goes wrong, we fix it instead of looking for excuses.
The long game. We prefer clients who stay with us for years, and that is earned with results, not promises.
Our story
IVANOV GROUP 2020 LTD was registered in 2020 and has been building digital presence for businesses across different sectors ever since. Over time we noticed the same problem with small companies: the site is built by one person, the ads by another, the hosting sits with a third, and no one owns the final result. The client is left in the middle, collecting the pieces.
So we built WEBPROGRESS as one place where these services happen together and stay coordinated. The goal was not to offer everything to everyone, but to take responsibility for the client's whole digital result, from the technical foundation to real inquiries and sales.
We still work the same way today. A small, committed team that knows its projects in detail, rather than a big machine where the client is just another number.
Industries we work with
The principles of a good website and good advertising are similar, but every sector has its specifics. We have worked with local services, retail, online stores, manufacturing and specialised businesses.
For services the focus is usually trust and inquiries: clear presentation, reviews and an easy way to get in touch. For online stores the focus is product pages, payments and bringing customers back. For manufacturing and B2B it matters that the business looks reliable and makes it easy to request a quote.
If your sector is not on the list, that is not a barrier. The first step is always a conversation where we understand your specifics before proposing a solution.
What you get as a client
Beyond the specific service, working with us comes with a few things we consider mandatory, not extras.
- A clear point of contact who knows your project, with no handoffs between departments.
- A quote in euro with a concrete scope and timeline, before we start.
- Regular updates on progress and access to the results.
- Advice that is in your interest, even when it means not buying something.
- The option of long-term support, so you are not left alone after launch.
This combination is why most of our clients come back for further projects, and a large share of new inquiries come by referral.
Frequently asked questions
What kind of businesses do you work with?
We work mostly with small and medium companies in Bulgaria, from local services and shops to more specific businesses. If you need a website, online visibility or automation, we can most likely help.
Do I need to be technical?
No. Our job is to take the technical load off you. You bring the knowledge of your business, we handle the digital side and explain everything clearly.
How does a project start?
With a short conversation about your goals, free of charge. After that you get a clear quote with scope, timeline and price. If it suits you, we start.
How fast do I get a quote?
We aim to answer inquiries within 24 hours. For more complex projects we may ask a short clarifying question before giving an exact price.
Do you work with clients outside Burgas?
Yes. Most of the work happens online, so location is not a barrier. We communicate by email, phone and video calls.
Let us talk about your project
If you are looking for a partner who treats your business as their own rather than just completing a task, we would be glad to meet. Contact us for a free chat and see how we can help.